Hallissey Named Chief Operating Officer
Portfolio has named Lori Hallissey Chief Operating Officer effective October 3rd. As part of the senior management team, she will be responsible for all Portfolio operations including contract processing, claims management and Information Technology. Hallissey will have six director and manager direct reports. She will report to the President and CEO, Brent Griggs.
“I have known Lori for over 20 years and she has impressed me at every turn,” Griggs said. “She brings expertise, drive and a hands-on approach to her responsibilities. She is also very personable, which fits with the Portfolio corporate culture of being a fun but focused place to work. All of the stakeholders in Portfolio- dealers, consumers, agents, and employees- will benefit from having Lori in this key position.”
Hallissey said, “Portfolio may be the single most dynamic and exciting company in our industry. Their growth over the past six years has been remarkable, and makes me want to contribute my best to the company’s ongoing success. I look forward to working with all the teams to assist in taking the company to the next level.”
Hallissey will be based in the Lake Forest, CA office of Portfolio. Previously she served as Vice President of Operations and Customer Experience at Allstate Dealers Services in Jacksonville, FL. She lead a team of 75 that managed all aspects of VSC, GAP, and ancillary product administration for new and current business.
Prior to Allstate, she was Senior Vice President of Administration for the Asset Protection Division of Protective Life in Bannockburn, IL. She led 210 employees in administering new and current business, technology conversions, vendor selection and implementation, tier one web support, customer service, and all claims activities. During this time she helped to integrate and administer business related to four acquisitions.
Hallissey began her career in 1989 at OwnerCare, a multi-state dealer services general agency, and is a graduate of North Park University in Chicago. She has been a speaker and panelist at numerous industry conferences, including the Vehicles Service Contract Administrators Conference (VSCAC) and Providers & Administrators Leadership Summit (PALS).